Originally Posted by FastFordChris
screw that get a refund!, if there this bad sending the thing to you how bad do you think they'll be when something breaks or your need tech support down the line.

if it breaks im not using them. I will take it to my local computer shop where they fix stuff at a very good price
I'm not getting a refund as they still keep 15% for themselves and thats alot of money, and since its not me buying it (my folks) they dont want to lose over 100 quid since they do deliver eventually just not when they say they will