As per title, has anyone had dealings with these people?

I've been waiting nearly 3 weeks for a set of lowering springs which apparently were in stock when i ordered, then as if by magic, out of stock when they came to be delivered.

I'm getting all the excuses that the distributor hasnt shipped them and it'll be another 7 -10 days blah blah blah.

It really fuckin annoys me when people piss you about instead of being upfront to start with... aaaaarrgh

They've promised me a refund tommorow, time will tell if they can even do that right - i feel a trip to andover comming up