no wonder car insurance keeps going up if you recon an extra £700 just to go to an insurance recognised body shop, they should go back to letting us have 3 quotes to keep them on their toes. But gutted for you, have you got a reg number, although saying that as it was on a car park the filth wont do a thing, similar thing happened to my dad a few years ago, we popped in the local police station with details including reg number and they just didn't want to know, told us to get in touch with dvla, as he was selling the car hadn't got the time to follow it up, hope you get it sorted soon.