Originally Posted by RS Ben
My main bank is HSBC n ive never had a problem. Get the odd scottish call centre person
but thats about it. Managed to claim my charges back with them, Alliance & Leicester wouldnt pay out and kept referring me to the small print which I signed to. That stated that they would charge £35 for any infringements etc and because I signed to it I basically accepted it.
First direct cheques can also be paid in at HSBC, the missus is with them. Basically HSBC is your local bank for that but everything else is online.
I wouldn't be put off by the small print mate - work out the charges and send them the default letter from
www.moneysavingexpert.com - seriously the line about you signing up to the charges is BS... this is the big argument behind the charges issue - just because all the banks do it and include it in the T&Cs doesn't make it legal - and thats why they are having to pay out....