my probs is not with boncaster but equity, as boncaster are just the brokers, Equity are a bunch of wankers, i have basically been called a liar for saying the crash damaged my rad when acording to them it clearly did not, and they have really slated the car saying its old and is no way mint and really i cant claim for a rad as the rad is old and must have been on the way out etc,
So the plan is to prove 100% the rad was and can be damaged in the way i said it was, then document this, document my problems and complain to the ombubsman and to their complaints dept, not that it will do any good,