I hired a Ford Galaxy on a 56 plate for the Blackpool weekender and during the weekend we picked up a stone chip in the windscreen which turned into a 12in crack running from the A pillar towards the centre of the windscreen.

Now the hire company want to charge us for a new screen...... Does that sound right?

She said that all hire contracts are not covered for tyres and glass

I thought all hire places would cover glass like a normal insurance cover does i.e. £50 or whatever excess and it gets replaced.

Just my typical luck that the Co they use IIRC the RAC didn't have a price for it as its the new shape Galaxy so i had to wait for a price.

They rang this morning and said its going to be £375

Can anyone shed some light on this? Apart from "You should of read the small print!" Most things are preventable apart from flying stones on the M6