It IS the wrong way round actually I think Jim mate.
It should be 5v at pin 30, and he has 0 it would appear.
Try between pin 30 and ground JJ, and between pin 11 and ground, with both a resistance meter and a volt meter.
you should get
30 vs ground on volts = 5
30 vs ground on resist = >0
11 vs ground on volts = 0
11 vs ground on resist = 0