Parcel2go were very poor when I used them. They took my money, failed to collect the parcel and would not reply to over 20 e-mails demanding my money back I eventually got hold of their customer services on the phone and they stated they had a very large number of complaints to investigate and would contact me in due course but that was over a year ago and I still haven't heard from them.

I found them to be utter shite and would avoid at all costs.