Brenacre tell me I have to wait until they are refunded by Highway and that they are on a 4 week backlog. Do I legally have to wait for them to get a refund? Surely as I paid Brentacre they should pay me straight away?

It's only about £100 (as I only paid my deposit) but £100 is enough. Why should i wait 4 - 6 weeks cos they have a "backlog"

Advice???