Hi, not sure if anyone can advise but here goes!
Basically our son was mucking about with his mates and threw a stone which cracked a house window
The house owner had moved out as the house was sold but the new owners weren't moving in for another month. My mrs spoke to the current owner who is foreign and can hardly speak english (when it suits)
She offered to get the window repaired by one of her dads pals who is a glazer. It was arranged between my mrs, the glazer and the bird for the window to be assessed and fixed but when the glazer turned up the bird didn't. This was rearranged again and AGAIN the house owner didnt turn up. Bare in mind it was a 60mile round trip TWICE for the glazer
The third time the glazer went he inspected it and due to the type of window it was going to be more expensive and couldn't really just be a free fix for us. He deals with insurance cases like this and said that really this is classed as accidental and it should and would be repaired by the house owners house insurance with no hassle. He advised us to write to the bird explaining this which we did and said it was really an insurance matter. Oh and my mrs also gave the bird a £50 cheque as good will which btw hasn't been cashed.
After the letter she had phoned a few times and her boyfriend or whoever he is was screaming in the backgroung calling my mrs allsorts and sticking his oar in. I was boiling at this but didnt go round there. Instead we just left them to it.
So...today i just got home and there is a letter from "Quantam Claims" along with a receipt from a glazing company for fixing the window. The letter states we have to write a cheque out for the damage within 28days....BUT the claim has been made by 2 people who we don't even know who must be the new owners and they havent even moved in yet.
So WTF can we do now. I thought i'd ask here before i call quantam claims and tell them to go fuck with themselves.
I dont need any tossers telling me to just go and pay up, i know it was wrong throwing stones but its still an accident. At the end of the day we arranged twice for a repair with 180miles covered by a glazer and we offered £50 as well.
Can quantam claims force anything from us or can we tell them to fuck right off?
Please help
