Hi got a new tom tom one yesterday and having some difficulty getting my bluetooth to work through it ? its switched on at both ends phone-tom tom , but when i try to connect to the tom tom it fails saying passcode was not entered at tom to m or something

But the tom tom doesnt ask me for anything ?

Oh and took it in the house there from my van and its lost its gps signal >? is this normal guys ?

Really have no idea about these things so any help appreciated

Oh and theres a new by-pass round where i live and its not bloody on the tom tom