can't really see the point of having a go at the drivers/ conductors not exactly their fault is it? as usual its the freakin beancounters doing the damage - To be fair though , I used the train to pick my escos up from leeds when I bought it, Took me just over 2hrs from 15 miles outside Birmingham, to Leeds, and only cost me £25.
Only thing I could really moan about was the number of dickhead passengers on the train, the worst offenders being 2 pissed up cunts who were generally just being loud and offensive to anyone who would listen conductor told them a number of times to shut up but obviously he couldn't really run the risk of a fight with them, and one total prick who was having a go at the conductor because the carridge was hot- right in the middle of the July heatwave and in the early evening WTF is the poor bloke meant to do about it? strip the air-con pack in the middle of a journey? Oh and not forgetting the usual "talk as loud as humanly possible for as long as you can on your phone" bint

think that as usual, its the management letting the workers down