WTF??

To use your analogy.

I do complain when I phone the helpline, get no answer cos the guys from the phones are off building TVs!

"Anytime you want to discuss how time consuming it is to develop these products
and keep everybody happy all the time please give me a call. "

If you aint got time to sell AND develop. Just develop or get someone else to help.

Anyway what do I care. I'm sick of trying to help people. What do I gain for trying to help people. Answer = nothing.