As said Phil, i do NOT want you to pull out of retail and never have wanted that

You need to accept that undercutting folk by selling at trade prices direct to the public is NEVER going to make your traders happy as you have sold to them, and then undercut them and stole the customer they were going to sell the part that they bought from you to... (if that makes sense )

Margins need to exist or we as tuners will simply cease to..
A lot of retail customers cant understand that and it does at times piss me off that folk moan ive made £5

Let me give an average example of tuner overheads:
Industrial Unit: £600
Gas /Elec/Water £100
Telephone £100
Insurance £500
Advertising £1000
Sundries £200
Equip lease £500

So lets say your average tuner spends the above £3000 per month and has 2 staff wanting £250 each per week that means to simply "Exist" this company now requires £5000.00 per month in PROFIT to EXIST at all...

Now given the average mark up on an item is 25% the required sales to make this profit are estimated at £20,000.00 Per MONTH..

Please think about that figure next time a tuner asks for £5 more for a £100 part than some bedroom trader whos cheapest in the magazine please guys......

"Stu took £94 off me for a simple setup"

"Did i? Oh good, just another £19,900 to go this month then.. what a robber i am!!"