As i am deffo one of the folk who have complained, lets look at the issue's properly since youve chosen to do it in public for some bizzare and inexplicable reason
I will essential post on here what i said to you in my mail..
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A PF customer was buying chip/greys/fitkit etc from me and hes just pulled out of the greys as he says you are selling em to him at £X each less than me...!!!
What gets me though, is you could sell em at only £1 less than me and still be the cheapest in Performance Ford, cos currently, at £68 i am now the cheapest so why do you LOSE yourself £X on a set of injectors? I really cannot understand it mate.. it baffles me as well as costs me a sale..!!??!!
I really am interested in your thoughts on this mate to be honest as SURELY you can see what im saying here? peeps will buy from the guy who is 50P cheapest so why be more than 50p cheaper? It only costs you money and your trade suppiers a sale!!
Anyway.. sure aint going to fall out over it, it just peeved me when he PM'd me this morning to be honest...
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So there you go Phil. The reason traders like myself are pissed is you sell to retail at virtually the same as you sell to us, because sat at home you have no overheads, whilst i sat in my business premises have approx 1K per week to find before im into any wages..
I also sell to trade and retail, and i have no problems, because i have a real and working trade/retail price structure and unless this is compromised, everyone will be happy.
If i am only £1 more than Phil on my greys and your having the chip/map sensor etc from me anyway, i expect you will buy it all from me... great, but if Phil will sell you em for £20 less, then im losing the sale,and then when theres problems with the kit, whos at fault...? Its a WHOLE lot easier if i supply it all, especially from a warranty point of view.
Does everyone understand this trade/retail Issue?