Very interesting thread.....

I've been with the Midland Bank (as they were) since i was 12, then they turned into HSBC and it all went pear shaped.

I soon moved as i had a few money problems to the Halifax as they seemed more interested in helping me as a customer and not a £ sign, the HSBC just threw charge after charge at me which made my account go further into the red and thus making me owe them more money for what started off as a very minor problem

It's going to be very interseting to see the outcomes of peoples letters on this post