EMPLOYMENT
Jun ‘01- Present: Russell & Bromley Ltd.
My current role includes many different aspects of IT due to the company being fairly small.

IT Operations: Changing back-up tapes (AS400/Windows2000)
Checking back-up tapes (AS400/Windows2000)
Auditing back-up tapes (AS400/Windows2000)
Networking TCP/IP & Ethernet
Monitor AS400 & Windows2000 on the command prompt

Support: Fixing PC’s & Printers
Installing any upgraded components

Helpdesk: Log incoming calls and telephone support over the phone
Any problems with MS Office 95, 98, 2000, XP including Word, Excel (with Macros), Outlook
MS Exchange setting up accounts, backing up emails.

Reporting: On Adhoc basis finding data using Query on AS400 and printing off or ftp’ing for email.