I'm guessing that's aimed at me Neil.

I've had sadly years of experience dealing with them, (no longer) and in my local Halfrauds I've been blatently lied to, given wildly incorrect parts (didn't look, was in a hurry, but it rarely happens anywhere else) found nearly everything cheaper elsewhere, and I'm sick of them acting as if it's an imposition to serve you, and would you kindly wait until they've finished their coffee and talking to their mate.

I'm not slagging them off to be 'clever or cool', I'm slagging them off because in my experience they're next to useless. Admittedly, the tools aren't bad though

I prefer either waiting until the next day, or going to another local place that's open until 7 (and weekends), and usually getting a better service.