katie,i can understand what you are saying about carol nash,BUT then you could say that about every other insurance company on the planet.
as regards to the bloke with the agreed value,well if he went over his allowed mileage why should they pay out.he didnt stick to his end of the deal so why should they?
thats why when ever i get insurance i ask and ask and then read and read all terms of the insurance policy to make sure it covers me for what i want.THEN there is no way they can get out of it if i need to make a claim.
i have an agreed value policy with them which costs me excatley £251 fully comp for my 3dr.and i have yet to find an insurance company that have been any where near as good as these are,and thats nothing to do with the price.ie you phone them they answer the phone and are very very helpful