And the cover is crap!.

My sis went with Diamond a couple of years ago (part of the Admiral group along with Elephant, none of them are worth a wet wank).

The grief she had when somebody ran into her was untrue. Diamond wouldn't authorise the replacement exhaust as it was worn (it was 6 months old as my bro and I fitted it). They then tried to charge her £300 for a new exhaust and said they couldn't release the car without an exhaust as it wasn't legal. Several phone calls to Diamond later (who washed their hands and said they couldn't do anything.