Not had any items sent out [maybe you won a prize you didn't know about? ] but had my debit card skimmed and cloned the year before last, I remember going to the bank to get a nifty out to play golf and it came up the days limit of withdrawals had been reached...

Turns out they'd taken out £500 every day for 4 days Well, you don't check your balance every day do you....

Anyway, you probably know this but its basically the banks fault as you pay them to look after your money

They refunded it no grumbles with a police incident number