For the attention of

Moorcroft
Managing Director of AA
AA Customer services/Team Leader - Manager


REF Account – *******, Moorcroft Ref – ********

Dear Sir/Madam,

With understanding you are a collection agency on behalf of the AA I require this letter to be actioned immediately.

In August 2004 I signed up to the AA via the direct debit scheme. In 2005 I had no need to renew my policy as I was due to move from my home address to a new address, I was also taking part in a company car scheme with my employers so would have no need to be concerned in regard to breakdown cover. I spoke to AA customer services and after receiving new AA member ship cards I returned these cards with a letter confirming I wished to cancel. This was in written terms that I had 2 weeks cool down period. This was adhered to so why do I owe monies. I did not authorise a renewal in any way.

From August/September 2005 up until January 2006 the AA had been charging my account via Direct Debit. I had immediately cancelled this with my bank on the 30?? December to which now I have landed in Moorcrofts arms.

After speaking to the citizens advice bureau they have suggested I write this letter to you as the Debt has been passed to your selves. However this Debt has been caused due to a mistake at the AA end and I need this rectifying within 7 days before I pass this over to Citizens advice and also forward this to Watchdog.

I will keep this letter to the facts and avoid stating my feelings of anger towards the AA. Please advice.

Can be contacted on phone ******* or **********


Sincerely


Lee Byatt