Originally Posted by RST_lee
Personally i'd ring up and ask to speak to a supervisor or a manager not just any old monkey on the end of the phone HTH
I tried. The agents (gate keepers) wont let you past them. Even hang up when you ask to speak to a manager.
Thats disgusting mate, I know these big companies dont give a fuck but that's bad!
Write a formal letter of complaint and feed the collection agency a bit of bullshit to bid some time perhaps?

Dont think they'll let up would be my only worry!