My front damper sprung a small leak at the top, out of the damping adjustment. They were just over a year old. It was recommended that I send them back in pairs (not by avo though) so I sent both the fronts back to them on the understanding that the leak would be fixed for and the other one would be put on a dyno and tested.
Within 3 days they were returned

. THe leak was fixed and the other one was given a clean bill of health.
However, neither was cleaned or repainted. One of the threads had started to cross and i couldn't move the spring platform so I asked if it could be removed and have a die run over it to repair. This didn't happen
So I got a working damper back in quick time but they obviously didn't want to spend a decent amount of time on it
They didn't offer to do a better job for a nominal fee either.
Paul.