I sent my laptop to them (it was collected by courier) to have;

Screen fixed as it flickered
Battery replaced cos its dead
Harddisk replace cos its dead

I also sent it with the PSU, as the courier guy asked for it upon collection (i wasnt at home when it was collected).

I get it back yesterday.

Battery replaced
harddisk replaced
combo drive replaced???

Wheres the fixed screen then? why did my combo drive need replacing??

It worked fine when i sent it!

I hope they replaced it with a Dual Layer DVD RW as thats what was in it when i sent it.

BUT, more importantly..













wait for it.


























WHERE THE F**K IS MY PSU??? HOW THE F**K AM I MEANT TO USE THE F**KING THING IF I CANT GET ANY POWER TO IT?!?!?!?!?!?!?!??!?!?!?!?!?!!??!?!?!?!?

PC World Service call's answer:-

You shouldn't of sent the power supply, our couriers dont take them if they have it with the laptop.

WELL THIS ONE DID YOU MORON!!!!

So what do they intend to do about it i hear you ask?

They will look for my PSU, but it'll probably of been lost / thrown away, and i'll get it back, but not while next week!

Words can not really explain how mad I really am!!!!!!