Bal dont know what your trying to find out but with APT I feel as welcome there as Tony does and i have hardly spent a couple of £100 at APT. I know if theres something i want or an idea i have or something i want done to my RST then i pick up the phone and ring APT and they are always 100% helpful and friendly and even share ideas.
Also if i want my RST set up or just checking after i have serviced it i phone Power Engineering. Chris has always done the work on my RST and always 100% happy when it comes off the rolling road after a power run or a setup