The dispute thing and feedback on ebay is crap.

I bought an item, paid for it promptly, never recieved it.

entered the dispute process, he just took a month at a time to reply, kept saying he would refund but never did, then eventually after 90 days ebay closed the dispute automatically cause of how long it had been open

he still has my money, i have no item

was only 30 quid, but what a fucking shite system!