Went twice back in the day when mervyn was there and he set my FRST up the bollocks, after he left had another setup which was terrible (fitted a charge cooler the boost needed turning up and where as before Mervyn adjusted my actuator rod the other dude wouldn't do it incase he burnt his hands and proceeded to make a bleed valve from a washer jet t-piece!)
This was about 4 years ago and whether they are any better I don't know??
Like everything its not always the company its people that work there.