lee2cossies

iTrader: (2)

It wasn't stated to me at all, I would have happily payed for the issues to be sorted if needed but wasn't given that choice was just told come and collect car in a bad attitude, same attitude he had all along even before he seen the car. To make a big thing about the car being sornd was the first thing, which would have taken me 2 minutes online, for all I knew the car could of been there months, what would be the point me taxing it then?
Very unprofessional from the beginning then to slate my car afterwards too is just a piss take.

Mark Shead

for one I could have but removing fuel tank to get welded due to a leak in the return line due to it rusting out would have meant welding which I don't do
But I draw the line at giving me a dangerous car to drive with cuts in tyres is where the problem is. Would you take your family out in a car like that.
The car should have been booked in for a front to back check stated at the beginning to make sure it's safe and not just connect leads and it's good for mapping booking.
I took no money for 3 hours labour that I spent on it and said take the car away.
There are plenty of other mappers that car map that autronic. Also the base map on it would not start the car and there's still the issue of the poorly thought out install of a cdi system and all the interface issues that will bring.
In all over the years I have only turned a few cars away but now being more stricked as these cars need to meet a safety standard.

Nark

Cosnada

iTrader: (2)

Well I thought I was going to bag a bargain. Not a skinflint but if things can be done cheaper then I'm up for that. Like I said the ecu and loom would have come in at £750 so well worth posing the original question.
Glad I posted as it does seem that there is a little elitism going on. I'm not slating anyone's car or business here but I can only go on what both parties have written in this thread.
If I chose to buy and ended up taking my track car to the most helpful place I know (I'm sure there are others) who deal with Autronic I would have ended up in the same boat.
My car would be safe but I'm sure things would have cropped up as they do and if that was the case a call to say xyz and do you want them rectified would have been expected.
I want an enthusiastic approach to my car and for a mechanic to understand issues, accept them and probably fix them. Maybe not in the original scope but shit happens.
It reads that it is proffered new parts fitted to a clean car - not a world I live in as I thrash my car and have fun - what better way to see it used. It's lucky if it gets washed let alone a Polish. That is not because I don't care but what is the point? It still looks good and as for throwing money at it - I stopped counting at £20k in 2003 lol.
I was very tempted to go Autronic and the hole hog of a BW twin scroll with matching fanymold and go for the 600bhp package.
I love the old school stuff and especially the touring car days. This is why I will probably stick with the T4, 8 injectors etc as it gave a good 550bhp back in the day and can still do it today. The lag is not an issue either, it adds character to the drivability and challenges my driving capability. I did like the thought of a progressive power delivery from early on but I don't need it so much because if the gearing is right I'm going to be flat out most of the time anyway.
I have most of the kit to do this and so will continue. I was very tempted and nearly changed direction. I am thankful this thread unfolded.
Good luck to both parties!

Mark Shead

Mark Shead

So you are all happy to be driving with tyres like that or your happy for me to be driving this next to you and your family on the road.
This is the main reason this car got turned away.

Mark

lee2cossies

iTrader: (2)

Thing is tho, you didn't tell me you wasn't happy to drive the car with the tyre like this did you? You told other people and slated my car, if u told me I would have been happy to arrange a Mobil tyre fitter to come to you, change the tyre or both if that's what made u happy, but I wasn't given that choice just told come and get it. Pretty shit really it's wasted my time and money and now it's ended up going this far when it simply could have been sorted so easily. As I said the worst person iv dealt with in all my time with Cosworths.

lee2cossies

iTrader: (2)

You would be in the same boat as me then by the sounds, the cars are 30 year old and have little niggles, my car has been made out to be a bucket of shit, his words, all for a few simple fixes, iv never had anything like this with other tuners.

Fullflush

And that is the point at hand here, not the state of the tyres, but how the message around them was communicated.

Very often you see traders with zero people skills.

james kiely

iTrader: (5)

i personally would rather drive on those tyres than do 200mph in a shonky sierra

costina

iTrader: (1)

If a tuner is that worried about tyres then why not have a set of wheels that can be bolted on for mapping.?

Personally i would be more worried about the bling machines running stainless steel bolts in suspension components.......

RsTurboOrion

Tyres don't look all that bad! Yeah there not perfect but not dangerous IMO
​​​​​​​

Cosnada

iTrader: (2)

Tread blocks cut but side walls look OK on that pic.
Something easily used as an excuse not do do the work but deffo mappable in that condition.

RsTurboOrion

Exactly, nothing dangerous about it!

If the guy doesn't want the work he should just say however slating a customers car is not the best way to do business

Mark Shead

letter of the law it's the driver that is responsible for the condition of the car to be fit legal and safe to drive on a public road
The driver of the car did decide it is not in a condition to be driven on a public road.
Have you ever seen a tyre explode on a rr. I have drivers side rear right by fuel take and the retarder on the dyno luckily it only dented the fuel tank and not split it.
At the end of the day there is only one person responsible for that car at the point of mapping and that is myself that ends the argument.
You can all argue the toss between yourself and in this world of nobody wants to stand up and take reasonably for there actions and blame everyone else that it's not there fault.
I said no it's not being done and if I loose work through it so be it but I am happy to say I didn't drive a car that I decided should be be driven in the condition it was presented.
if I did it in the best way is another question that I am not going to get in to a debate over as I don't be returning to this topic to answer anymore.
THE DRIVER TAKES RESPONSIBILITY FOR THERE VEHICLE TO BE DRIVEN ON A PUBLIC ROAD.

Mark

RsTurboOrion

Mark,

A question regarding the road fund licence, coming from the motor trade I find it difficult to understand why you don't have trade plates.

If you are driving customers cars on the road you should really have trade plates

lee2cossies

iTrader: (2)

It passed a valid mot like this mate I knew about the tyre but as it passed an mot I didn't think it would be a problem, we could easily have sorted this with a new tyre as I appreciate what he's saying that he doesn't want to drive it like that, but unfortunately I wasn't given this option just told to come get the car.

stevieturbo

That seems to be the only issue here, which side of the story contains more facts or not, who knows. But it does seem there may have been communication issues.

Trade plates dont magically make unsafe cars safe.

And a car arriving for some pre-booked mapping as such....but needing several days worth of mechanical repairs in order to be safe.....I dont see how anyone can fault the garage.

I know I've seen some cars at a friends place come for work....and some have been the biggest piles of shit you wouldnt believe, but instead of wanting working brakes, suspension, engine....they want an ecu fitted and tuned. Like seriously ? Some people really do live on a different planet

In cases like this...sometimes this car is still their pride and joy, sometimes they've just bought it thinking it's a new supercar, often because it's been worked on by x,y,z or had photographs in a magazine, or someone has posted shitloads of photos on the internet.
None of those things make a good car though ! Somehow they just blindside naive people.

A friend recently bought an R33...supposed to be superb, last guy owned it for years, only worked on by specialists etc etc....in less than 2 weeks, water hoses leaking everywhere, rear shocks fucked, bushes knackered, bolts missing from the bellhousing, propshaft bolts all loose and not correct bolts. Large single turbo with external w/g fitted...which discharged directly onto some wiring which was half melted lol
And that's just the tip of the iceberg !! lol

He also removed about 15kg of electrical shite and gadgets that had been installed over the years, some still there and clearly never been used for years, with more shite added on top.

And this was supposed to be a great car ! It has potential, but by fuck it needs a huge amount of work.

The previous owner thought it was one of the best in the country.....maybe it was when brand new, but far fucking from it now !

lee2cossies

iTrader: (2)

My thoughts exactly, but fair enough what he's saying, we could so easily have rectified this issue, the last thing I want to be doing is slating a tuner on a public forum, I was quite happy to put it down as a bad experience and keep my mouth shut but he ended that decision for me by slating my car to others and not even telling me the main reason why he wouldn't do it.
On a positive note don't be put off by going down the autronic route, James at autodynamix can make u a loom and there are a few other tuners that iv found who can map it.

stevieturbo

Although given how old Autronic are, there are many better systems out there these days.

RsTurboOrion

I'm in no way saying trade plates make a car safe, I'm saying trade plates would take out the need for a customers car needing to be taxed!

Best practice is to put trade plates on any car being worked on to over come the tax implication! I learnt this first hand

cossie brad

I think the main point here is how badly a customer was treated! I have seen the messages that Mark sent to Lee2cossies and there is little to no information about any problems just telling him to get his car! It's not a trip to the other side of town for him to pick up. This all could of been avoided by just a friendly discussion over the phone about the small jobs that needed doing and both could of come to a reasonable resolution to any issues found but this didn't happen, instead the car was sent home. Mark had done some work to the car as he said 3 hours he didn't charge for but getting the car there and back would of cost more than them 3 hours labour. I'm afraid Mark can say all he likes about the safety of the car and try to blow it out of proportion (I seen the small fixes needed when it got back) but that wasn't the problem it was his treatment of a customer that was extremely poor and unprofessional if there is an issue you discuss it with a customer and come to an agreement, you don't demand the vehicle removed without a explanation and slag the car off to other people! 100% terrible service!!!

c20tbo

iTrader: (1)

Yes that's correct but Autronic is still a very good ECU and has everything I need and my preferred mapper (MAD) is very very good with it, I'm travelling other end of country for Mark to map my car as I want it right.

ajamesc

You can fail an mot if a tyre has a cut longer than 25mm lol so looking at that picture the tyre is un fit for the road in the eyes of a coppper if he wants to be a twat. Also why would you book your car in for mapping if it's not taxed lol. Everyone has there own opinion I'd never take my car anywhere other than mark as I know it will be done right I'll get what I've asked for and he backs his work up as my mate found out after his cambelt tensioner went.
Clowns on here can say I'm an m.a.d lover I don't give a fuck we are taking serious money to build these cars right it has to go someone who knows what there doing

c20tbo

iTrader: (1)

Totally agree matey, my engine stands me a fair chunk of £££ and its only as good as the map running it......

I must admit this is probably one of very very few if any negative threads I've heard against MAD, I guess we all cant be perfect but after speaking to MAD a few times he's a wealth of knowledge and im sure he turned the car away for genuine reasons.

Fullflush

Nobody has said anything negative about his mapping. That being said, it doesn't give him a right to treat the poor chap like he did.

lee2cossies

iTrader: (2)

Don't refer to me as a clown, I'm running out of patience now with people like you,you don't know the full story and the car being on sorn was a 2 minute job online if he bothered to ask me rather than slate me. You can say what u want but the service I received was disgusting. As stated above the tyre has passed an mot and if I was told by him that he wasn't happy to map the car with the tyre I would have happily had a mobile tyre fitter to go to him and change the tyre, I wasn't given that option and found out from someone else this was the reason he wouldn't map it, so please keep your nose out as u don't know what's gone on, I'm out of pocket here not you.

Rsmat

iTrader: (2)

Who the fuck has put the tag .

" £20 off James next visit " ::

ajamesc

I'm not referring to you personally as a clown I'm referring to all the bitchy m.a.d haters you see on this sight these days. I find it funny all tuners have there own ways people who think they don't talk rubbish. I could tell a story about the turbo i sold that a big name tuner said was not suited to a yb lol. When it's your name and reputation on things or even your license and insurance if something go's wrong you have every right to want things your own way especially if your very busy

ajamesc

I'm well up for that will cover my fuel

turbotrev

At the end of the day Lee has had a bad experience here and is out of pocket.
Whoever is right or wrong it still basically came down to poor/bad communication between Lee and Mark about what the issues were or how could they be corrected etc, none of us know the exact in's and out's of this whole situation and those that are happy with MAD will always side with them and stick up for them, that's just a given.

I can see why Lee was looking to try Mark as he has the more modern setup running Autronic, a BW turbo etc and Mark is clearly the man in that area.

Whatever tuner you use someone out there will have a bad experience with them, it could be either party at fault, again no one really knows all the variables of the given situation.

Cheers Paul

Rsmat

iTrader: (2)

Ha ha quality mate

Rod-Tarry

I know all the facts cos I was there. Mark was asked to map this car. Mark was annoyed because it had Problems with a Fuel leak which we smelt & to fix it to Marks satisfaction needed welding anything else would be a bodge. Inside it smelt worse, mouldy not sure. The install of the ECU is terrible not just poor, that's about pride Lee . Apparently these things don't matter & can be fixed by decent Tuners in 2 hours I believe Lee said (quick welder that guy). Splits in the Tyres also don't matter to the peeps on this thread. Now Mark could have handled it better im sure but he was really really pissed off with a car that had been called Mint ( a word used by this Forum to describe every Cossie ever built) & one of the best out there on the Forums. Its where it is these days with many Cossies & it wont get better. Perhaps Lee should look at the average Cossie that Mark deals with & creates into the best out there. Lee is not a MAD customer not everyone is. Good Cossies are about preparation everything else like reliability, Performance etc then follows. Remember the 6 'P's Lee. Proper. Preparation. Prevents. Piss. Poor. Performance. Have a good day folks I will get back to Facebook !!!!

costina

iTrader: (1)

Thanks Rod for your input but most of us normal folk don't blow 60k on a cossie.

Yes Mark may have been pissed off but a phone call to Lee explaining why how and what would have helped the situation.

So off you go to facebook and another 6k likes from little boys.......

mark r

Evening ��

lee2cossies

iTrader: (2)

Rod, we can go on forever here but we are never going to agree, the issues with the car are made out to be far worst as just a cover up for very bad customer service. Iv never described my car as mint, far from it, nobody else on here would either and it is far from one of the best cars on here so that is all nonsense.
Do you honestly think the way I was treated is correct? I was simply sent a pm on here come get your car its not its not safe to drive, I still have the messages, I was not told of the main reason why he wouldn't map it but found out off other people, also found out he had called the car a bucket off shit, totally not on, disgusting service, he had my telephone number he could have called me to discuss the problems, if you think this is fine to treat a customer like this then you are a bigger nob than I already thought you were. Stick to facebook Rod, the new generation may be interested with your car but we are all very tired of it.

turbotrev

Spot on chap

Cheers Paul

gcfcos

Not that it's anything to do with me but
I'm shocked that a garage will message u on a forum to tell u to pick up your car but not ring u to discuss what to do about it lol. Never heard anything like that before

turbotrev

And to then not discuss anything more about it and just say to come and collect the car...
Very odd...

Cheers Paul

cossie brad

You said it yourself there Rod, Mark could of handled it better. A hell of a lot better in fact! Regardless of how the car arrived to Mark (made to sound terrible but in actual fact had a few small jobs that needed sorting most of which couldn't have been spotted on a car that wasn't running) his actions in dealing with the issue were totally wrong! I don't need to repeat them they have all been stated here, but a simple private message once he had calmed down to apologise for handling it the way he did would of prevented this ending up on a forum. I work in a retail and know that treating your customers this way is a very quick way to loose sales! No matter how pissed he is with a car he owes a customer just for coming to him in the first place a call to explain any issues. As for your description of the car? The installation of the ecu? If everyone could do it perfectly at home there would be no need for tuners now would there? A bit of friendly help and advice goes a long way and would of seen a customer back for the work required and more work on top plus great feedback from the customer too every other enthusiast the customer meets. Yes Mark got this very wrong and the worst part is he hasn't even offered an apology.

Martin-Hadland

iTrader: (2)

Sorry but that's just plain ridiculous How many different sets would the tuner need to stock