jjr2k8

Hello

took my car in this morning to have the clutch replaced, was quoted £170 inc vat, happy days

went to pick it up and they wanted £199, i told them that they quoted me £170 and he said to me they never give a price with the VAT on. i argued with them and said thats not right, i give prices for jobs everyday and thinks its a bit daft if you dont add the VAT on?

anyway they werent going to let me take the car but i did and they want me to go back on tuesday and pay, i dont want to cos i think they are being well out of order here

what would you do?

alan12112

what garage is it mate?

B16

iTrader: (4)

Don't think you have a leg to stand on.

Next time ask if thats the total amount, or do it yourself.

phil4x4saph

If its an idependent garage (ie not a main dealer) then in my experience they never quote including vat.
I'm not going to defend them on that - I think it's wrong and they are too lazy to do the maths - but thats how it is.
Unless you got a quote in writing I think you will be £199 poorer.

Less.

Was only an estimate or a guranteed price?

If an estimate fook all you can do

GUZZLER

iTrader: (3)

a lot of places give prices without the vat, i always tell people a few times that the price is without vat otherwise they only hear the said price & take that as a total.

jjr2k8

not sure just rang up and agreed to pay £170 inc vat, he showed me he wrote down + vat but that prooves nothing to me..

alan its by the fire station in farnwirth cant remember the name

2 people with their own businesses have told me you cant quote to the public without VAT?

ikarma70

£199 - 17.5% vat is £164.17p...they pulling a fast one

Billabong

Quotes to public SHOULD be inc. V.A.T. as you've been advised.

Your maths are wrong

jjr2k8

it is wrong that i worked it out too

Martin-Hadland

iTrader: (2)

£199 / 1.175 = £169.36

ballin

iTrader: (1)

technically it should be £199.25.

17.5% of £199 is more than 17.5% of £170, hence why you're workings are wrong.

but anyway, the garage is right, especially if he wrote + vat as you say

jjr2k8

it was £199. something i cant remember what, when i worked it out i got £169 so it will be right, they added the vat onto £170. They are expecting me to go back tuesday to pay the rest but i think im just going to leave it

SOO

remember theyll have ur address,some garages can get theyre money otherways if theyre cunts

rog

iTrader: (2)

Arsed it's like 29 quid......... TBH I always presume it DOESN'T include VAT and that's for two reasons, 1) You never get caught short, and 2) It usually is 99% of the time.

bigal1978

nice of you

gil

i always quote with vat.....saves alot of confusion...its normally a good call to ask exact price not an estimate... not likes its hard to do for them

Coldo

Most garages in my experience quote before vat - saying "£100 + VAT" or something.

You should always assume its before VAT -and if he has wrote " + VAT" on the quote then you can't argue.

The garage has done nothing wrong.

fuzzy

i know theres a recession on but for £29?

7xrskb

iTrader: (1)

Why the fook don't garages or any other place come to that give you a price INC VAT ffs

All you want to know is the total you have to pay.

fordrs2005

iTrader: (4)

got to agree with you there as they would say its x amount plus vat

or

its x amount all in

so garage has done nothing wrong , bet u feel like a rite fud now

rssteve

are you paying cash? yes i thought so, it aint going through the til anyway so why they trying to add vat on!

Chip

iTrader: (3)

pa_sjo

I was under the understanding that all consumer services/goods had to have the price quoted including VAT... however I don't have a reference for that so it could be complete bollocks

Rich_w

Don't be surprsied if yo go out next week and find your front screen on the front seats then

TBH £200 aint bad for a clutch change in this day and age!

FletchCossie

iTrader: (4)

I learnt the same as you and now always ask if a quote inc VAT or not. Almost everytime it doesn't!

NUTS RuS

iTrader: (35)

technically £199.75

are you working in Euro's

fuzzy

they did the work now just pay up you tight cunt

RS20004x4

i always quote with vat to the public, without vat to trade.

richard youll

well ive worked a 4 garages throughout my trade managed 2 and foreman at another now i own my own and i have never known any one in the north west to give rices including vat, it is all ways a plus vat price!

markk

iTrader: (2)

we always quote incl vat



but at non franchised places its always plus vat

have you moved in yet mate ?

bigjim172000

iTrader: (1)

It is illegal to quote a price to a member of the public excluding vat. Simple.

DanW@FastFord

iTrader: (1)

Yup, correct, compaines are only allowed to quote without VAT to trade.

But for the sake of £30...

n13los

been in the motor trade all my life and worked for main dealers most of it. i never have quoted prices inc v.a.t. it's just one of those unwritten rules i guess.

when i worked for car dealers i would often get people using the "i thought the price included v.a.t" as i expect your mechanic has many times also.
even got "i've brought the exact money with me" only to see the guy on the burger van outside then!

DanW@FastFord

iTrader: (1)

It IS a written rule!

Rick Astley

Would you sleep tonight if I paid the difference for you?

st3v3

offer them the original price as cash,but if they insist on the VAT then pay by cheque.

Then

Next time ask the right questions before assuming otherwise,if necessary get it in a written quote so you have proof of what was told to you before you go a head with the job.

jjr2k8

i dunno what to do, he deffo said it was inc vat, i asked him if it was and i asked the other garages the same when i got quotes off them. I dont want to pay him the rest because he is trying it on. simple

thanks for the replys, and those who say its just £29 and im being tight, well done you. your obviously better off than me

rs1072

iTrader: (2)

if you quote you have to stick to that quote imo

yellowsierra

When you go back, offer the £170 for cash