Oil pump who should pay? VOTE PLEASE
07-02-2006, 12:44 PM
#1
Oil pump who should pay? VOTE PLEASE
To cut a long story short, i purchased a new cosworth oil pump from a supplier along with all other parts for a full rebuild on my yb cossie.
Spent a year completing the work in total, almost a full makeover!
Start the car for the first time and its perfect at idle, when you raise engine speed, it bursts the oil filter.
Contacted my supplier and they contacted cosworth who already new they had a problem with some pumps making to much pressure, they recalled loads, but mine wasnt.
Cosworth say retern the pump to them, they will repair it (not replace it!)
And send it back.
They will not cover the cost of removing/replacing the engine (as its 4x4) or any materials including a full engine paint as its now stined with 4 litres of oil.
What do you guys think? Who should pay up?
Spent a year completing the work in total, almost a full makeover!
Start the car for the first time and its perfect at idle, when you raise engine speed, it bursts the oil filter.
Contacted my supplier and they contacted cosworth who already new they had a problem with some pumps making to much pressure, they recalled loads, but mine wasnt.
Cosworth say retern the pump to them, they will repair it (not replace it!)
And send it back.
They will not cover the cost of removing/replacing the engine (as its 4x4) or any materials including a full engine paint as its now stined with 4 litres of oil.
What do you guys think? Who should pay up?
07-02-2006, 12:47 PM
#2
PassionFord Post Troll
Its a tough one as its been fitted to the car allready and i doubt very much they will pay any labour charges 
It seems like they have offered you a fix and that possibly all you wil get.
There must be a pressure relief valve within the pump which has failed
It seems like they have offered you a fix and that possibly all you wil get.
There must be a pressure relief valve within the pump which has failed
07-02-2006, 12:59 PM
#7
Originally Posted by Stu @ M Developments
Been here done this, had a customers engine with oil problems and i had to foot the bill myself, including a new WRC gasket as i decided to split her open and check for any bore problems.
Oh the fun of trying to keep your head above water in the middle of a bunch of unreliable suppliers and unreasonable customers.
I dont envy you it at all mate!
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07-02-2006, 01:06 PM
#8
You would have expected better from cosworth? Wouldnt you?
I received emails from them saying that they have contacted there legal department and wont comment.
To think i actually selected that pump over others as i thought it must be better!
I received emails from them saying that they have contacted there legal department and wont comment.
To think i actually selected that pump over others as i thought it must be better!
Jeremy Scott when anything goes wrong.
07-02-2006, 01:30 PM
#10
This is life sadly, and i dont know of any component manufacturer that will pay for labour or resultant damage due to part failure.
The only thing i could comment here is if you had paid a tuner this would be his problem now, and i will also comment im glad it wasnt me
The only thing i could comment here is if you had paid a tuner this would be his problem now, and i will also comment im glad it wasnt me
07-02-2006, 01:37 PM
#11
Some people are saying i should try trading standards? as the goods must be sold fit for purpose.
The item didnt really fail, i see that as was working fine then stopped.
This pump was sold with a fault that they knew about.
Thanks for comments stu, will be after a live map soon, If you want this car anywhere near you!
The item didnt really fail, i see that as was working fine then stopped.
This pump was sold with a fault that they knew about.
Thanks for comments stu, will be after a live map soon, If you want this car anywhere near you!
07-02-2006, 01:41 PM
#12
PassionFord Post Troll
Originally Posted by JTECHSAFF
Some people are saying i should try trading standards? as the goods must be sold fit for purpose.
The item didnt really fail, i see that as was working fine then stopped.
This pump was sold with a fault that they knew about.
Thanks for comments stu, will be after a live map soon, If you want this car anywhere near you!
The item didnt really fail, i see that as was working fine then stopped.
This pump was sold with a fault that they knew about.
Thanks for comments stu, will be after a live map soon, If you want this car anywhere near you!
If they knew there was a problem with pumps but still sent them out then its a dodgy one but i suspct that they were unaware of the fault untill people made complaints and sent stuff back.
If they have offered you a fix for the pump i think you will find they have done what they need to to cover themselves legally.
Im affraid it sounds like it a case of bad luck, it happens to me all the time mate so im more than used to it now
07-02-2006, 01:42 PM
#13
You say you contacted the supplier of the pump yes?
And that cosworth recalled some of the pumps but yours wasnt one of them?
Either you have been very unlucky and your pump wasnt a recall one and it just happened to be faulty or you will have to get the batch number that contained your oil pump and prove that it was one of the pumps that should have gone back to cosworth, otherwise there wont be much point in contacting trading standards.
And do you really want cosworth to 'repair' your oil pump and then you put it back in your car? I wouldn't
And that cosworth recalled some of the pumps but yours wasnt one of them?
Either you have been very unlucky and your pump wasnt a recall one and it just happened to be faulty or you will have to get the batch number that contained your oil pump and prove that it was one of the pumps that should have gone back to cosworth, otherwise there wont be much point in contacting trading standards.
And do you really want cosworth to 'repair' your oil pump and then you put it back in your car? I wouldn't
07-02-2006, 01:51 PM
#15
All the symtoms of my pump are exactly what others had,and by date matching its exactly the time of the bad ones, and also there is one pump missing on the list of bad ones unreterned.
6 of the pumps were shipped to malta and used in wrc cars!
I want a new pump. but i doesnt seem to be one of my options, along with getting a payment to cover my labour and consumable charges, and right at the top of the list of things i want is an apology because they havent even said sorry. Is that too much to ask? after ive spent a whole years wages, and slogged my guts out out building this car, painting every nut and bolt, and then watching hot engine oil pouring all over it.
6 of the pumps were shipped to malta and used in wrc cars!
I want a new pump. but i doesnt seem to be one of my options, along with getting a payment to cover my labour and consumable charges, and right at the top of the list of things i want is an apology because they havent even said sorry. Is that too much to ask? after ive spent a whole years wages, and slogged my guts out out building this car, painting every nut and bolt, and then watching hot engine oil pouring all over it.
07-02-2006, 02:31 PM
#23
Fingers crossed the engine is still ok, and you havent spun a shell or anything.
Only a couple of weekends to take it out and put it back in, so not the end of the world, just a bit of a set back.
Dont give up
Only a couple of weekends to take it out and put it back in, so not the end of the world, just a bit of a set back.
Dont give up
07-02-2006, 02:31 PM
#24
PassionFord Post Troll
Originally Posted by chip-3door
Fingers crossed the engine is still ok, and you havent spun a shell or anything.
Only a couple of weekends to take it out and put it back in, so not the end of the world, just a bit of a set back.
Dont give up
Only a couple of weekends to take it out and put it back in, so not the end of the world, just a bit of a set back.
Dont give up
07-02-2006, 02:49 PM
#26
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M8 you can get the pump out with the engine in the car
I had a pump problem in mine as the pressure valve was stuck
we changed the pump in 2/3 of a day on my drive
I had a pump problem in mine as the pressure valve was stuck
we changed the pump in 2/3 of a day on my drive
09-02-2006, 03:36 PM
#30
I've found that life I needed.. It's HERE!!
saying that do any of u remember the carbon deposit removal spray 10kboost???? i got some for my 1994 325 bmw 5 yrs ago i sprayed it in following the instructions and it fcuked the car right up, i rang the company and they paid the full bill to repair it from bmw.....new afm, 2 new lamdar probes plus full diagnostics and labour total bill Ł1100 and very good customer service 
.......so stick in there and u never know 
.......so stick in there and u never know
09-02-2006, 04:58 PM
#32
They should pay if they KNEW it could be faulty on selling and you can prove that.
BUT say i sold a set of injectors and one was not flowing right which resulted in an engine failure......Bosch aint gonna pay anything out except replace the injector!...Its not fair really.
BUT say i sold a set of injectors and one was not flowing right which resulted in an engine failure......Bosch aint gonna pay anything out except replace the injector!...Its not fair really.
10-02-2006, 02:52 PM
#33
But in that case bosch would in my eyes be liable, they produced the part, and was faulty. is it fair that the guy who built the engine correctly, and it went tits up through no fault of his should pay for the damaged caused?
If companys are producing components, they must be able to take responsibility for the consequences of faulty or poor workmanship, otherwise in my eyes they should not be trading.
Will keep you informed stu, i have to complete a labour/ parts claim. 99% that i will get a payout, and rightly so.
If companys are producing components, they must be able to take responsibility for the consequences of faulty or poor workmanship, otherwise in my eyes they should not be trading.
Will keep you informed stu, i have to complete a labour/ parts claim. 99% that i will get a payout, and rightly so.
10-02-2006, 05:04 PM
#34
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you dont seem to be telling the whole story
cosworth recalled every single one, woodford garage obviously did not contact you as they supplied the pump to you,cosworth have replaced all pumps so far trust me i know !!!!
cosworth recalled every single one, woodford garage obviously did not contact you as they supplied the pump to you,cosworth have replaced all pumps so far trust me i know !!!!
10-02-2006, 05:16 PM
#35
You cannot really expect them to pay labour charges ect, or compensation for your time to dot he work. However they should replace/repair the part and pay for carraige ect all FOC.
My Dad has had this recently with a very well known man off this forum
Not really his fauly, but I guess you just can't expect them to pay for it
My Dad has had this recently with a very well known man off this forum
Not really his fauly, but I guess you just can't expect them to pay for it
12-02-2006, 07:19 PM
#36
If i build an engine and it goes wrong, i would without question put i right. i wouldnt just give the customer the parts and say do it yourself.
My pump was the first in the bad batch, and they were not aware my pump was a faulty one.
Also i had paid for the pump about a week before i got it, so when invoice dates were put in, my pump showed up as a previous batch.
I just want my car back, and now because i have no time i will have to pay someone to complete this work for me, so im just passing the bill on, id have much rather it never happened.
My pump was the first in the bad batch, and they were not aware my pump was a faulty one.
Also i had paid for the pump about a week before i got it, so when invoice dates were put in, my pump showed up as a previous batch.
I just want my car back, and now because i have no time i will have to pay someone to complete this work for me, so im just passing the bill on, id have much rather it never happened.
12-02-2006, 07:43 PM
#38
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I feel for you and in your situation I would think the same....but in the real world companies will not be held responsible for consequential loss. I work for a large computer company and if we were to pay for consequential loss for every mistake we made we wouldn't be in business now. Do you think Gates is going to pay out every time one of his operating systems needs rebooting and it's cost the business xxxx thousands of pounds? Very frustrating I know, but if you get anything more out of Cosworth than a replacement pump then you are doing well. I still feel for you though.
15-02-2006, 11:54 AM
#40
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Originally Posted by JTECHSAFF
I think i have found why the world is all going wrong.......people just dont take responsiblity for anything anymore! 