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changing HPI report

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Old Nov 11, 2011 | 09:43 AM
  #1  
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Default changing HPI report

changing HPI report

i found this on another motoring forum, and wondered what the answer is to this

Hi & thanks for your time on reading our problem. We bought a car back in sept 2009, which we did do a HPI report and the vehicle same back as being stolen back in aug 2003. The dealer wrote an disclaimer on the receipt, that he would have this marker removed in 4 weeks but guess what it didn't. We have recently gone to part exchange to car in with renault and they done a HPI check and now the car has come back as being a CAT C rather than being stolen. I have called HPI to find out if the marker was changed but they wouldn't give me this info. I could have sold the car at the market value if the report shows stolen but now it's got a CAT C marker is not worth anything. Can someone please shed some light on this for me please.
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Old Nov 11, 2011 | 07:33 PM
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once a car is put on the HPI condition alert register no one, especially not a dodgy car dealer can remove it it stays there for the life of the vehicle, I had mine inspected by auto align and it was moved over to the condition inspected register but that was before all the different catergories were intoduced, mine just showed as a total loss july 2003 with no catagory hope this helps
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Old Nov 11, 2011 | 08:03 PM
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are proper HPI checks not guaranteed?

surly if you bought a car on information given by them, which is false, and you end up out of pocket, surly the HPI company will be liable for that.

I'm not talking about the £3 quid text things you can get done etc, i'm sure those will have a million and one Terms and Conditions and disclaimers.
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Old Nov 12, 2011 | 05:57 PM
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Originally Posted by BigChuck
are proper HPI checks not guaranteed?

surly if you bought a car on information given by them, which is false, and you end up out of pocket, surly the HPI company will be liable for that.

I'm not talking about the £3 quid text things you can get done etc, i'm sure those will have a million and one Terms and Conditions and disclaimers.

HPI
At HPI, we work hard to ensure that the data we receive and manage is the best available but no data source is perfect. That's why your HPI vehicle check includes the HPI Guarantee. Subject to the HPI Guarantee Terms & Conditions, the HPI Guarantee provides up to £30,000(£15,000 for written off vehicles) reimbursement of financial loss you suffer arising from inaccurate or incomplete information we supply to you as part of the HPI Check. As you'd expect from HPI, the cover is the most comprehensive available today.
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