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Jim Galbally HELP - Exchange

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Old Dec 1, 2008 | 10:16 AM
  #1  
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Default Jim Galbally HELP - Exchange

Got a major problem with Exchange in that some mail forwarding from our users accounts to an alias is not working, I'm just getting 5.4.6 bounce messages all the time, but external mail in appears to be working fine.

Jim, oh super saviour ...HELP, this is a major issue.
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Old Dec 1, 2008 | 04:55 PM
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Can you paste the complete NDR? Or PM it...
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Old Dec 2, 2008 | 04:27 AM
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Your message did not reach some or all of the intended recipients.

Subject: Test
Sent: 12/1/2008 2:27 PM

The following recipient(s) cannot be reached:

name removed on 12/1/2008 2:27 PM
A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients. Contact your administrator.
<name removed#5.4.6>
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Old Dec 2, 2008 | 01:08 PM
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click on my name and hit "Send this user an email" you'll have more luck getting hold of me quicker... lol i had chip tell me about this "urgent" thread down the pub lastnight... lol

alternatively try www.google.com:

Tricky looping problem, a contact has the same email address as an Active Directory user. One user is probably using an Alternate Recipient with the same email address as a contact.
SMTP addresses need to be unique to AD objects
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Old Dec 2, 2008 | 01:57 PM
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As is typical of working in Qatar, it was something totally unrelated that was causing the issue. Invalid PDC Emulator specified and no WINS server defined. How the fook it ever worked is beyond me!!!
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Old Dec 2, 2008 | 10:21 PM
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by the way the bit i didnt explain which is maybe why it wasnt obvious to google it, is that the important bit of the message was the bit that said 5.4.6

smtp error messages are in this format and each is unique, google these NDRs and youll find out what the problem is. the ones that start with 5.x.x are the "it's broken" ones... lol
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Old Dec 2, 2008 | 10:22 PM
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hold on a sec... PDC Emulator? WINS?

you using exchange 5.5?
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Old Dec 3, 2008 | 03:51 AM
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Originally Posted by Jim Galbally
hold on a sec... PDC Emulator? WINS?

you using exchange 5.5?
Nope, would you believe 2003 which they upgraded from 5.5. Like I said, this is a total mess which is why we've just told them to sod off when they wanted to upgrade to 2007. We'll build a brand new cluster and migrate the mailboxes properly.

Error codes starting with 5 are permanent errors which won't resolve without investigation. 4 code errors are "it may possibly resolve itself" errors. Trust me, I spent a LOOOOOOONG time on Google trying to fix this. Just glad it is though as it stops about 9 service calls being peppered to me.
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