iphone help
 

I've just got an Iphone 3g 16gb jobbie. I can't get the internet or access any online applications unless i'm using my wifi. I was under the impression that the phone could connect via 3g pretty much anywhere. Is there a setting i need to tick or something?

And whats jailbroken?:oops:

All help appricated, only got the phone yestarday so i'm ripe for some flaming;-)

3G and wi-fi are 2 completely different things.

look them up i cant be arsed explaining.

I understand that 3g and wi-fi are different things. The wi-fi part works fine. If i'm at home or work or a wi-fi area and have the password it works and i can access the internet.

If i'm not in a wifi area or don't have the password but want to access the internet the iphone should do this via the 3g or edge network although it doesn't. This is the problem i'm having and wondered it anyone could take the trouble/time to talk me through. I can't even find a 3g menu on the phone?

Did you buy the phone brand new or 2nd hand?

What colour is the back of the phone?

The phone is brand new from apple (2 days old today) it has the white back and is a 3g 16gb.

I bought the phone direct from apple and am using my existing o2 contract sim. My old phone had 3g and worked fine via this sim. The iphone works well through my home and work wifi.

This may be of some help to you matey...

http://www.o2.co.uk/iphone/iphone3gactivation

I don't have an iPhone myself so I am not able to speak from experience just seeing if I can help at all. You might find that someone will come along give you a definite answer soon but try the above in the meantime.

Tim

Settings > General > Network > Cellular Data Network

Should have the o2 APN settings :

APN: mobile.o2.co.uk
username: vertigo
passsword: password

I had the same problem with my t-mobile 3g sim in the iphone.

Thanks for the response chaps,

Doesn't belong, thanks, i've just read through that page and done everything. My sim cards last 4 digits contain 3g too

Jonzy, cheers fella went to that menu and those settings were already populated with what you have written above.

Still no joy though...
I think the carphone warehouse might need to send me an sms message with all the settings as an attachment or something similar. I had to get them to do that with my last phone so that i could go online. Sadly that part of the website is down and o2's won't let me use theirs as i took the contract out through carphone warehouse.

Carphone warehouse are totally bollocks at customer support but o2 are great even though i'm not a customer directly. I wish i took the phone out through o2 directly now!!!

Call 'em - 0870 087 0168

bollocks to them wankers. Cock on the phone sounded like a milf with ashma. I'm going to send it back and buy it through o2 which is a shame as apple haven't done anything wrong but carphone warehouse/o2 won't support unless you purchasd the phone through them:wall:

Death to all carphone warehouse employees, and have a happy christmas too:tiff:

Try enabling data roaming in the network menu?

It is all enabled. Because me contract is not directly through o2 and is through the carphone warehouse it won't work. Carphone Warehouse's o2 network won't support the iphone's 3g requirements. What i should have done was purchase the phone through carphone warehouse who then switch you over to o2 direct.

i will sell this iphone back to apple and with the money i get use to pay off the existing carphone warehouse contract then, take out a new contract direct with o2.

Total bollocks really mate

If your iphone is on the o2 network could you please check the following settings for me and post them up on this thread.

From main menu

Settings>general>about

Scroll down to carrier? What does it say (o2 2.9?)

From main menu

Settings>general>network>cellular data network

Please copy and paste APN, Username, password

Your help is greatly appricated chaps
_________________

you said you were using your old sim card?
it doesn't matter if your old phone was 3g, if it isn't an iphone contract sim it won't work.

I had the same problem with mine they had sent the wrong sim with the phone give them a call and ask them to check you have the correct 3g sim card.

My carrier is 02 2.9

The other bit is:

mobile.o2.co.uk
vertigo
password

You can checkif your sim is 3g compatible by removing it from your phone and checking the last 4 digits. If it has 3g in the last 4 digits it's 3g compatible

Thanks for your help Tim will try those settings