They haven't even done that mate. They were willing right up to the point they should collect the care from the independent garage who carried out the inspection. They authorised that and paid 2 hours labour for the sump to be removed and confirm it was bottom end failure. They then said they would collect the car Monday but that never happened and on Friday rather than saying it would be collected they told us about their mechanic.

The more I write on here what's happened and get other people's views the more reluctant I am becoming to let them take the car anyway as at least now I've still got the car. If they mess me about when they've collected it I'm stuck trying to sort it with a car 120 miles away.

I'm going to put it all in writing as suggested and try that first but I think it's looking like I'm going to be out of pocket anyway so I might as well cut my losses and sort it out locally with people I trust.