Im having a bit of an issue with a seller. I bought a new screen for my bike 18 days ago now and still no sign of it yet. Its actually a shop, and theyve said they are waiting for it to turn up in their goods in. he says theres nothing he can do until they get it and they dont even know when it will arrive.

Now, ive recently checked the listing and it says at the bottom in the smallest text youve ever seen , to allow between 5-10 days delivery time.

Can i get my money back as im starting to get pissed off with them now, making excuses up. Can i get a paypal refund and still leave them negative?