Have been with Tiscali for a few years now. Up to a month ago i'd have said the same as people above but for the last month i've not had a download speed greater than 30k & usually it's between 10k & 20k, i'm on a 2MB connection btw!!!!
If you read the ISP forums on
www.adslguide.org you'll find lots of people with similar problems to myself. The general feeling seems to be that as long as nothing goes wrong then Tiscali are great, as soon as there's a problem you're fxxxed!!
This thread has actually reminded me to request the MAC code from them today so I can change ISP lol