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General Car Related Discussion.To discuss anything that is related to cars and automotive technology that doesnt naturally fit into another forum catagory.
As a car detailer I see lots of nearly new cars with gravel rash on (I assume this is what it is?). Not good I know and I too would be disappointed but if/when they paint it then won't it just happen again without mud flaps?
As a car detailer I see lots of nearly new cars with gravel rash on (I assume this is what it is?). Not good I know and I too would be disappointed but if/when they paint it then won't it just happen again without mud flaps?
Im going to get the arches protected with 3M film.
Worryingly after requesting a few other RS owners to send me pictures of their arches. They all have the same issue. Although they all where lower on mileage 100-300 miles. Some had enough chipping already to be pretty close to mine.
Really starting to worry Ford are going to fob me off on this one and not fix it.
They have to fix it to your satisfaction, its a brand new Ł30k+ car not a second-hand one. Sounds like Ford did not get this right when they were designing the new Focus RS.
I would be well pissed off and do not let Ford fob you off.
Im going to get the arches protected with 3M film.
Worth a try, it will protect to a certain degree. I look after a 458 Speciale that has film around the arches and it is pretty chewed up already (after 5000 miles).
I looked at my car earlier, although it is only a 4 year old cmax the finished edge on the bumper is very similar to yours. After 47k, there isn't even a stone chip visible so yes, I would say it is a manufacturing defect.
Was it definitely not there when you collected the car? Could even have been damage from a strap rubbing or something when it was being transported.
Could very well be. I have done an extra 300miles since first finding it and it doesnt seem any worse.
The strap theory could be exactly right. As I mentioned the dealer at which I bought it (independent Ford dealer) doesn't have a body shop. So they have sent me to TrustFord who does. Appointment tomorrow. Thought I get the feeling its just a look over, take some pictures and email Ford job from there end tomorrow.
2 -3 weeks to authorise it then the time to do the work. If its anything like Vauxhall warranty repairs the time to do the work could be several weeks!
It's quite common for new cars to have smart repairs, they do get damaged in transportation. As long as it is carried out by Ford to a standard you are happy with then I wouldn't be too put off.
It's quite common for new cars to have smart repairs, they do get damaged in transportation. As long as it is carried out by Ford to a standard you are happy with then I wouldn't be too put off.
Yeah this is true, the dealer workshop I used to work in the smart repair guy would come
Out in his van and repair anything from new to used cars. Always looked like a good
Job he done
It's not the Sale of Goods Act any more, it'sthe Consumer Rights Act, and you don't get an automatic 6 month warranty on anything.
You do have 6 months whhere you don't have to prove the defect was there at the time of purchase, but the retailer has to prove that it wasn't.
I'd be happy getting the bumper(s) painted and the protective film applied by the bodyshop - with mudflaps if they are available. The supplying dealer might pay for the film and flaps - FoMoCo won't. Good luck.
No, I understand that. He said the repair would be overnight job. Just waiting 2 - 3 weeks to hear back from Ford is a pain.
Surely a full rear bumper respray throws up more issues than just a simple smart repair? no?
My Daughter had a paint problem on the bonnet of her new Ford Focus Titanium,after complaining directly to the Director of the dealership they fitted a brand new bonnet.
Sometimes you have to dig your heels in to get what you want.
I cant understand why the dealer you bought your car from is not bending over backwards to sort your problem out to your complete satisfaction.
The dealers reputation is surely very important? The outcome of this will determine if you will be praising the dealership to your friends or telling them to steer clear of them.
3 weeks down the line. My dealer has fobbed me off to another Ford dealer, as they dont have a body shop. The other ford dealer has submitted a warranty application. And every day im getting a phonecall saying, "No decision has been made yet". Im getting so frustrated and cross. Scared to even drive my car incase the damage gets worse.
There have been so many good reviews on the new Focus RS, it would be interesting to hear from other new owners if they all have the same problem or was this a one off cock up in the factory?
I did a quick look on autotrader to see if I could see that area on a few used ones. Most hide that area, but I found this one. Its hard to tell , but to me it looks like identical damage.
Final question guys. Whats the pros and cons for a new bumper vs smart repair. If I push for a new painted bumper surely theres a higher chance of a paint difference than a smart repair?
29-05-2016, 06:09 PM
