Joshy

as above.

the car was sitting for 3 years.

Im fully insured, and it passed its MOT this morning.

Went into post office with my MOT cirtificate, new keeper slip (still waiting for my logbook to come through), and a letter from my inssurance company with my policy details on it but he said i needed to have my cirtificate of inssurance as its a legal document.

All my inssurence documents are online so i dont have a paper copy of it.

and i cant get tax online as i dont have my full V5.

from the DVLA website on obtaining tax in person at a post office or DVLA local branch;


"You will need:

• Registration Certificate or New Keeper Supplement
• a completed V10 'Vehicle licence application'
• insurance certificate or cover note – must be valid when the tax disc comes into force
• valid MOT certificate - if the car or motorcycle is over three years old - must be valid when the tax disc comes into force
• the payment for vehicle tax (not needed if your vehicle is exempt from paying vehicle tax)"

IMO a letter from my inssurence company that clearly states I have a policy with them in force, with a policy number etc, Could be deemed as a cover note???

What can I do?

Cheers

J.

matts zetec s tdci

can you not print your insurance documents off ?

BigChuck

just print off a copy of your insurance policy

Carlos-Titx

You dont need the V5 to tax in person but print off the cover note and you should be sorted.

klumpy

A lot of places will request the actual certificate/cover note and not a copy.

When buying cars some dealers said they needed the actual certificate and 1 or 2 said they knew the post office well enough that they could do it with a printed off copy (although in this case it had to be one that came direct from the insurance company and not via me).

So, unless you have an actual cover note or certificate you might be out of luck.

As above some insurance companies give you the option of printing them off.

saph4be

Nothing you can do without insurance

Joshy

But I have inssurance

Payed £2050 for the fucker

Hence why im so annoyed as im paying for all of this and because im missing a specific piece of paper, I cant get my car on the road. Even though I have paper work to prove I'm insuered

P.s. Just spoke to inssurance on the phone;

I dont actually have electronic documents, and they have already sent me a Cover note? so i tell them ive not had it, and he says his colleage will phone me back in 5 minutes... that was an hour ago!!!!

gouch1

ive done it with a print off before

Joshy

I asked if they could e-mail me a copy but he just kept saying speak to his colleage

rog

iTrader: (2)

Do it online????? Oh shoot you can't without the reference number on the reminder or V5, if i were you i'd call the DVLA and see if there's any way you can get the number over the phone.
The worst you will get done for would be failure to display a tax disc, and there's no way on earth youd ever get caught, if you tax it online it will be registered on the ANPR as being taxed anyway.

P412KER

As long as the new keeper suppliment isnt stamped alot off post offices will tax it with an insurance printout, we do it all the time..

Joshy

Its not having a inssurance cirtificate that is causing the headache's.

Inssurance say they have sent a cover note but I havent received it.

I've got another week to wait till my new logbook turns up at the earliest

do you think if i phoned the DVLA direct, I would be able to apply using the new keeper supplement? or have the days of decent customer service long gone?

rog

iTrader: (2)

No if you do it online, it electronically checks if you have insurance so you wont need the certificate at all or the Mot cert.
The only thing you will need will be either the V5 or the road tax reminder as it has a reference number on it, i'd call the DVLA now before they all go home for tea!

stevieturbo

Via phone or online ?

Joshy

well phoned the DVLA but the entire system is automated, with a specific note that you cant use the service with just a new owner supplement

Went back into the post office and waited to see the guy I saw earlier, Appoligised for losing my cool before and asked what i could do. showed him what I had about the car and what the best course of action was.

He said he could do it for me with just a copy but it would need the details of the company im insured with etc etc. Good bloke.

Phoned the inssurance company at 5 and was told his supervisor would call me back within half an hour. still no phone call

FAO everyone, Premium Direct have the worst call center in the world!!!

howie1989

Well joshy don't buy car with no mot or tax in future lmao. on a plus note i manged to get mine insured even tho the reg was wrong on insurance docs

Carlos-Titx

Why you phoning the finance company for insurance brokers?

Joshy

premium choice* lol